InterMundial, a specialist in travel insurance, is integrating Telemedicine into its powerful app to provide travelers with the safest travel experience on the market. In the event of any health issue, from anywhere in the world, it offers quick access to a video or chat consultation with a doctor: in Spanish, in less than two minutes, 24/7. Telemedicine, just as we dreamed it, is now a reality.
Telemedicine is completely free for policyholders, with no need to deal with hospitals. Users can contact a doctor via video or chat through their profile in the InterMundial app. In the fastest, most intuitive, and simplest way—in just 4 clicks and with a wait time of less than 120 seconds—they can personally discuss their concerns with a doctor.
“With the launch of Telemedicine, InterMundial reaffirms its commitment to constant innovation and puts technology at the service of our customers' peace of mind. We believe there is no greater peace of mind than traveling with a doctor: that is the guarantee we want to offer our policyholders as they enjoy their vacations this summer,” says Manuel López Nieto-Sandoval, Director of the Digital Area at InterMundial.
InterMundial is an expert in medical travel incidents, effectively managing more than 5,000 cases per year, which means we have the most experienced professionals. Furthermore, all doctors assisting travelers are registered in Spain and can issue prescriptions valid throughout Europe. Both the reports and the prescriptions issued by the doctor are saved directly in the app, accessible with a single click.
The best multichannel travel assistance service
The integration of Telemedicine adds to InterMundial's multichannel medical assistance system. This means that policyholders can continue to choose, based on their comfort and needs, between telephone assistance, with a number operating 24 hours a day; in-person assistance at the most convenient medical center or hospital; and—from now on—directly in the app thanks to Telemedicine.
Find out more about Telemedicine Assistance here
About InterMundial
InterMundial is the leading insurance broker specializing in sports and tourism in Spain. It has offices in Spain's main tourist cities and 7 commercial branches abroad (United Kingdom, France, Italy, Portugal, Mexico, Brazil, and Poland).
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