InterMundial designs a special guarantee to protect agencies under the new Package Travel Act

• It offers unique solutions such as the Travel Agency Insolvency Guarantee, which provides coverage in the event that the agency or tour operator is unable to cover the costs resulting from trip interruption, repatriation, or loss of services.
• Among the 7 exclusive coverages included is the formation of a specialized committee that will provide assistance to travelers in exceptional situations.

InterMundial is ahead of the market, offering a response to the new regulation that requires travel agencies and tour operators to provide greater traveler protection.

The new Special Travel Agency Guarantee, unique in the market, offers exclusive coverage and will be included in the main products of the insurance broker's program.

Madrid, March 13, 2019. InterMundial, a leader in travel insurance, has designed a bespoke guarantee to protect its partner agencies against the new requirements of the Package Travel Act. InterMundial thus maintains its commitment to agencies by offering travel agents a specific solution for each of the new responsibilities outlined in the new Package Travel Directive, which requires travel agencies and tour operators to provide greater protection for travelers.

7 coverages in a single guarantee

The new Special Travel Agency Guarantee is a multi-coverage policy containing 7 exclusive solutions to protect both agencies and travelers against each of the obligations set forth in the new regulation.

In addition to the Force Majeureguarantee, which covers cancellation and reimbursement of expenses, trip interruption, or extension of stay due to force majeure, and the Supplier Bankruptcyguarantee, which ensures reimbursement of expenses caused by the insolvency of a service provider, the new Special Travel Agency Guarantee includes the following coverages:

• Travel Agency Insolvency Guarantee which guarantees the reimbursement of expenses for interruption, repatriation, or loss of services caused by the potential insolvency of the travel agency or tour operator.
• 24h Emergency and Crisis Management through a Tourism Sector Crisis Committee in Spain, featuring representatives from the main tourism organizations. Through this innovative guarantee, in the event of an emergency at the insured's destination, InterMundial will convene a specialized crisis committee to provide 24-hour traveler assistance and immediate support to resolve any issues arising from the extraordinary situation.
• Expenses for Transfer of Travel Packages which guarantees the reimbursement of costs incurred if a traveler decides to transfer their booking to another person.
• Minimum Group Size Change Guarantee which covers fare differences in the event that the minimum number of participants for a group is not met.
• Quality Plus Guarantee with which InterMundial commits to refunding the insurance premium if claims are not resolved within 15 days of receiving the necessary documentation.

25 years supporting travel agencies

InterMundial launches the new Special Travel Agency Guarantee as part of a program of exclusive measures to commemorate its 25th anniversary and provide travel agents with the greatest protection and peace of mind. In the same vein, the company recently announced the increase in medical expense limits to one million euros for its main travel insurance policies. The new Special Travel Agency Guarantee is included in InterMundial's product portfolio for travel agencies and tour operators.

About InterMundial

InterMundial is the leading insurance broker specializing in tourism and sports in Spain. It has over 200 employees, 7 international commercial offices (United Kingdom, France, Italy, Portugal, Mexico, Brazil, and Poland), and branches in Spain's main tourist cities.