InterMundial designs a new app for traveling with security and total freedom

InterMundial, a specialist in travel insurance, presents its innovative app, an intuitively designed tool that aims to be the best travel insurance app on the Spanish market. Its development uses cutting-edge multi-cloud application architecture, placing InterMundial at the forefront of microservices and APIs (Application Programming Interfaces).

Based on the premise that—now more than ever—traveling safely also means traveling freely, InterMundial has committed to a combination of extensive functionality and a simple interface for this technology project. The result is a next-generation app, conceived and built to accompany users through every phase of their trip: before, during, and after their vacation.

A 100% in-house technological development with which InterMundial reinforces its commitment to providing the highest quality service to all its policyholders, whether they purchase travel insurance on its website or through any other partner or travel agency.

More agile, easier, faster

The new app allows for convenient smartphone access to all travel insurance policies through a personal profile set up by the user. Users can request assistance by calling directly from the app or by using the integrated chat. Thanks to geolocation, service is managed more quickly and effectively with an immediate response, ensuring a unique customer experience.

Claims management is integrated into the app, allowing users to handle incidents with real-time communication from anywhere at any time. This functionality goes far beyond the typical forms offered by most apps on the market. With the InterMundial app, users can provide all required documentation in a couple of clicks by uploading photos or documents instantly. Additionally, the "My Claims" section allows users to check the status of any open incidents.

A frequently asked questions repository makes it easy to resolve common queries. Thanks to the notification service, users stay up to date on relevant news, from coverage renewal alerts to easy access to PCR test discounts if required by their destination.

The app also includes an interactive map to check Covid-related travel restrictions for various destinations. This resource, supported by Big Data technology and also accessible to the general public on the InterMundial website, provides updated information on travel restrictions for all international destinations and, within Spain, for each autonomous community.

“A commitment to innovation and technology is part of InterMundial's DNA. This natively developed application is the visible result of many months of work to redesign the foundations of the company's technological core from scratch. Building on this model with the latest market technology, we will continue to layer on new APIs and microservices for travelers,” explains Manuel López Nieto-Sandoval, Director of the Digital Area at InterMundial.

The InterMundial app is now available for download on iOS and Android devices via the Apple Store and Google Play.

About InterMundial

InterMundial is the leading insurance broker specializing in sports and tourism in Spain. It has offices in Spain's main tourist cities and 7 international commercial branches (United Kingdom, France, Italy, Portugal, Mexico, Brazil, and Poland).